I find that it's hard for people to listen. Moving one's focus from themselves to someone else seems to be one of the hardest things for people to accomplish. I feel like I can do that pretty well. But, one of the hardest things for me is to confront people. I can listen all day long, but when it comes to confrontation, I just can't do it. I've spent many a night sleeping on the couch because it was easier for me to just remove myself from the situation rather than try and face it. I think it's the same thing. Maybe when people start listening to me, I'll start being more confrontational. But, that just seems like a lose-lose situation for everyone.